1. Information We Collect
We collect information from you when you visit our website, request a quote, or schedule a service.
This may include:
Personal Information
-
Full name
-
Address and service location
-
Email address
-
Phone number
-
Payment details (processed securely through trusted payment providers)
Non-Personal Information
-
Browser type, device type, and operating system
-
Pages visited, time spent on the site, and referring websites
-
Anonymous usage data collected through cookies
We only collect the information necessary to provide our services and improve your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To provide and manage pet waste removal services
-
To respond to quotes, service requests, and questions
-
To process payments and send invoices
-
To improve our website, services, and customer experience
-
To send appointment confirmations, updates, or promotional offers (only if you’ve opted in)
We will never sell, rent, or share your personal information with outside parties for marketing purposes.
3. Cookies and Tracking
Our website uses cookies to enhance user experience and track anonymous visitor behavior.
Cookies help us understand how users interact with our site and allow us to make improvements.
You can disable cookies in your browser settings, but doing so may affect some website functionality.
4. Data Protection and Security
We take your security seriously.
AstroScoop uses industry-standard security measures to protect your personal data, including:
-
Secure server connections (SSL encryption)
-
Trusted, PCI-compliant payment processors
-
Limited employee access to sensitive information
While no system is 100% secure, we make every reasonable effort to safeguard your data against unauthorized access or disclosure.
5. Third-Party Services
We may use trusted third-party providers for payment processing, scheduling, or analytics.
These providers only receive the information necessary to perform their specific functions and are required to maintain confidentiality.
Examples include:
-
Payment processors (e.g., Stripe, Square, or similar)
-
Scheduling and communication platforms
-
Google Analytics (for website performance insights)
6. Your Rights
You have the right to:
-
Request access to the personal data we hold about you
-
Request correction of inaccurate information
-
Request deletion of your data, where applicable
-
Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
7. Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations.
When data is no longer needed, we securely delete or anonymize it.
8. Children’s Privacy
Our services are not directed toward children under 13 years old.
We do not knowingly collect personal information from minors. If we become aware of any such data, it will be deleted immediately.
9. Changes to This Privacy Policy
AstroScoop may update this Privacy Policy from time to time.
We’ll post any changes on this page with a new “Effective Date.” Continued use of our website or services after changes take effect means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
AstroScoop
📍 Cartersville, Georgia
📧 support@astroscoop.co
📞 (478) 456-3715
