Welcome to AstroScoop!
These Terms of Service (“Terms”) outline the rules and conditions for using our website and services. By accessing or using our website, scheduling a service, or making a purchase from AstroScoop, you agree to comply with and be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our services or website.
1. About AstroScoop
AstroScoop (“we,” “us,” or “our”) provides professional pet waste removal services throughout Georgia. We are a locally owned and operated business, dedicated to keeping your outdoor spaces clean, safe, and odor-free.
Our website, located at astroscoop.co, provides information about our services, pricing, and online quote forms.
2. Use of Our Website
By using this website, you agree to:
Use the site only for lawful purposes.
Provide accurate information when submitting contact or quote requests.
Not attempt to disrupt or damage the website, servers, or networks.
Not copy, reproduce, or redistribute any content without permission.
We reserve the right to refuse service, terminate accounts, or restrict access to our site at our discretion.
3. Services and Scheduling
AstroScoop offers recurring, one-time, and custom pet waste removal plans for both residential and commercial clients.
By booking our service, you agree that:
You are the property owner, tenant, or authorized representative.
Your yard is accessible at the scheduled time of service (e.g., gates unlocked, pets secured).
You will provide accurate property details during scheduling.
If we are unable to access your property during the scheduled visit, a service fee may still apply.
4. Payments and Billing
All payments are due at the time of service or according to your selected billing cycle.
We accept major credit cards, debit cards, and other approved payment methods listed on our website.
Late or declined payments may result in paused services until the balance is resolved.
Recurring customers are billed automatically on the agreed-upon schedule unless canceled in advance.
5. Cancellations and Rescheduling
You may cancel or reschedule any service at least 24 hours in advance to avoid charges.
If you cancel within 24 hours of a scheduled visit, a small cancellation fee may apply.
AstroScoop reserves the right to reschedule or delay services due to inclement weather, unsafe conditions, or other factors outside our control. We’ll always notify you as soon as possible in such cases.
6. Service Satisfaction Guarantee
We stand by our promise of “Out-of-this-world pet waste removal.”
If you’re not completely satisfied with our service, please contact us within 24 hours of your appointment, and we’ll make it right at no additional cost.
7. Liability and Safety
AstroScoop and its employees take every precaution to ensure the safety of your property and pets. However, we are not liable for:
Damage resulting from unsafe yard conditions or hidden hazards (holes, debris, aggressive pets, etc.)
Injuries to pets or persons not under our care
Delays or missed appointments due to weather, power outages, or emergencies
By using our service, you acknowledge and accept these limitations.
8. Privacy
Your privacy is important to us. Any personal information collected through our website or during scheduling is used only for communication, billing, and service coordination.
We never sell or share your data with third parties for marketing purposes.
Learn more in our Privacy Policy.
9. Intellectual Property
All content, including logos, images, and text on this site, are the property of AstroScoop unless otherwise noted.
You may not reproduce, copy, or use our branding without written permission.
10. Changes to Terms
AstroScoop may update these Terms of Service at any time. Updated versions will be posted on this page with a revised “Effective Date.” Continued use of our website or services after any update means you accept the new Terms.
11. Contact Information
If you have any questions about these Terms, please contact us:
AstroScoop
📍 Cartersville, Georgia
📧 support@astroscoop.co
📞 (478) 456-3175
🌐 https://astroscoop.co
